AI / ML
Interactions Automation using AI
When & Where
05/07/2021
10:00 am – 10:15 am
Hall A
About This Talk
Interactions Automation using AI - Fireside Chat with Raj Koneru founder and CEO of Kore.ai
Speakers
Raj is the founder and CEO of Kore.ai. For more than 25 years, Raj has been at the forefront of innovative solutions for global enterprises. Before starting Kore.ai, Raj was the CEO and founder of Kony, a leader in cloud-based mobile app development, and also co-founded ITouchPoint, Seranova, and Intelligroup.
Kore.ai (Orlando, FL) is a market-leading Conversational AI and Digital UX technology partner for Global 2000 companies. Kore provides Conversational AI and Digital UX-rich Virtual Assistants, designed specifically for enterprises, for a diverse range of use cases across industries for engaging customers, employees and partners. Its end-to-end, comprehensive no code Virtual Assistant Platform serves as a secure foundation for enterprises to design, build, test, host and deploy AI-rich virtual assistants across 30+ different Digital and Voice channels.
Kore.ai continues to add solutions for vertical and horizontal use cases addressing both CX and EX such as:
• SmartAssist (call center automation/digital deflection);
• SearchAssist (modern conversational search engine);
• WorkAssist (employee virtual assistant with IT, HR and productivity skills); and
• BankAssist (banking VA)
• HRAssist (human resources VA)
• ITAssist (IT VA)
Kore.ai has proven use cases for its technology with over a 100 customers in top verticals such has financial services, insurance, healthcare, CPG, retail, telecom and media. The Company’s customers include four of the top five banks and three top healthcare insurance companies. The Company currently has approximately 425 employees of which 80% are in India.
Kore.ai has repeatedly won global analyst acclaim and has been positioned as a Leader in Everest Group’s ‘Intelligent Virtual Agents – Technology Vendor Landscape with Products PEAK Matrix® Assessment 2020’, Gartner Market Guide 2019 for Conversational Platforms, Gartner Market Guide for Virtual Customer Assistants 2019, and IDC Innovators: Conversational AI Software Platforms 2018, among others.
Solomon is a Vice President at March Capital, where he focuses on fintech and enterprise software. Prior to joining March, Solomon was a Principal and an early member of Tusk Venture Partners where he invested in early stage technology companies. Investments Solomon worked on included Lemonade (IPO), Coinbase (IPO), Bird, Sunday and Care/of (acquired by Bayer). Prior to Tusk, Solomon was an M&A Analyst at Lazard where he worked on a variety of advisory assignments in the power and energy space. Solomon received a B.S. in Commerce from the University of Virginia.